We are BULPROS.

We started our business in 2010 with just five people on board, and we are currently a global team of over 1300 professionals, working across 19 offices, located in Europe and North America.

We are an innovative global IT and BPO services, solutions and products provider, recognized as one of the fastest growing technology companies in prestigious rankings such as Deloitte’s

„Technology Fast 50 in CE“ and „Technology Fast 500 in Europe, Middle East, and Africa“, Inc. 5000 Europe, Financial Times 1000 Europe, and McKinsey’s 2018 report “The rise of Digital Challengers”.

Our portfolio focuses on Technology Services, Cloud and Support Services, Industry Digitalization, Cyber Security, Digital Workspace and Sales Services. We have extensive vertical expertise in the Financial and Professional Services, Telecommunications, Manufacturing, Healthcare and Retail industries.

For a client of ours – a leading business services company, we are seeking fluent Spanish, Italian or French speakers, to join the team as Customer Service Consultants.

Main responsibilities:

Deliver a high level of customer service by:

  • Using empathy/positive language when answering questions while they’re browsing our website
  • Helping each customer find their idealcar
  • Spotting opportunities to provide information that your customer may require at a laterstage
  • Dealing with requests between booking andpick-up
  • Conducting post-travel investigations after the rental hasfinished
  • Consistently create encouraging experiencesfor our customers, whether they’re booking online/over the phone

Requirements:

  • Fluency (both written and verbal) in one of the followinglanguages:

*  Spanish

*  Italian

*  French

  • Working level ofEnglish
  • Excellent communication and interpersonalskills
  • Assertiveness
  • Advanced computerskills
  • Previous experience in the Customer Service field will be considered as anadvantage


We provide a clear path to career development and offer support, advice and coaching every step of the way.

Some of our other benefits include:

  • Competitivesalary
  • Various career developmentopportunities
  • A bright, modern and exciting place to work, with excellent stafffacilities
  • Performance relatedpay
  • Voluntary Medicalplan
  • Lifeinsurance
  • Annual reward and recognitionevents
  • Paidholiday
  • Team buildings andevents
   
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